Our studio apartments are located on the quiet side of the river, near the best attractions Knoxville has to offer. We would like to discuss how to improve your experience going forward if you will please contact our corporate office today. 4) The Management is very poor, the Manager has no answer to our questions and concerns and the staff never allows us to go to the manager directly and before hand asking us the concerns so we never get to take our concerns to the manager. Internal roads are damaged, water leakages causing high water bills. We have requested to speak to a district manager and to no Avail. Best Regards, ASMC, firstname.lastname@example.org, (817) 801-3415, I love the new staff Maria Eva and Tanya stayed and helped me with a apt there were amazing, Thank you for the wonderful review and for taking the time to share your feedback. Our studio apartments are located on the quiet side of the river, near the best attractions Knoxville has to offer. This is the Worst apartment i have ever lived in, for about an year they are announcing change in mail box as Mail theft is a big problem here. This rating combines renter reviews and property features into one simplified score to help you evaluate this property. Do not fill out this input form, it is for bot control purposes only. 6)most of the time entrance gate won't work properly. Prices and availability subject to change without notice. 4) They stop water frequently without notice. I stated I dont know who was in and out of the apartment for a whole month. My apartment had multiple issues like severe leakages, old and worn out floors and counter tops to mention a few. They finally gave me a window unit and fixed the ac. Hidden Ridge Apartments was built in part with financing obtained through the Low Income Housing Tax Credit (LIHTC) program. Kind folks like you make our job a pleasure. If you stay near canal then do expect rats. They eventually offered to reimburse me through my rent for up to $75 a night. $100 for one bedroom (A4: $150), $200 for two bedrooms, $300 for three bedrooms (additional deposit may be required depending on approved credit). : Minimum FICO credit score: 550. During night time, my family and kids are sleeping in 65F. We will face the same issue again and again and will end up raising maintenance requests for same issues every 6 months. Given that the prices here are similar to other complexes in the area, there is absolutely no reason for anyone looking for an apartment to deal with being awakened by a roach crawling across your face, which happened to me my third week here. Drop by Hidden Ridge Apartments today. Conveniently located near prestigious Downtown Dallas, Hidden Ridge is perfect for Las Colinas apartment seekers. Hidden Ranch Management Team. Contemporary floorplans, luxurious features, and amenities along with a great location are what awaits you. Wonderful staff and They respond to the issues prompltly. The T&R Properties property management company will verify your … Later that day the assistant, Dion, called me to inform me that they would send someone ASAP to fix it all. digit of each unit number. 3020 … They offered me a discount on my apartment home for 2 weeks to seel the deel. With Spring Trail Park along its east side and DFW International Airport on the west, Las Colinas is large, varied, and wildly popular. We are regretful of hearing you don’t feel your experience with our Community has been pleasant. It is not a good experience for me and I couldn't stop myself from writing a bad review about apartment. Do not rent here! 2) In the apartments there is huge Dampness which is the major reason for Roaches inside the apartments - Even Pest Control people will confirm the same. They took gas grills out (on pool), when inquired in office why gates do not work and grills are shut down as they were sold as part of facilities - their response is that we do not have to provide you all of this, it is a 'favor' which management does. 8) if you want report about any of the problem. Every time I get the same answer that it will be fixed, when and where; no idea. Worst apartment I lived in whole my life. There were problems from the start. Contemporary floorplans, luxurious features, and amenities along with a great location are what awaits you at Hidden Ridge Apartments in Irving, Texas. Electric wires are torn out and AC does not work and we recieve bills ranging from $200-400. We look forward to resolving your as soon as possible. Hidden Ridge Management. Visitors are allowed to park inside the gate in designated visitor parking spaces only. I came in with my wife to see about renting at this location and everything was very good! Worst apartment to rent for. 5) My Microwave stopped working, and I am informed that an order has been placed for a new microwave but when will it come no one has any idea. Hidden Ridge Apartments Description. Additional covered parking is available for residents at an additional $20.00 a month fee. Features, materials, Finishes and layout of units may be differemt that show, For more details , inquire ask a leasing representative about specific apartment features. They are fake and dnt give good services. I spoke with a young lady who said she would get with management to see if there was anything that could be done to keep me. The new staff are really trying their best you can tell. My Current apartment water dripping issue is not solved till yet and it is almost a month and have complaint more than 10 times and now I myself am feeling awkward to complain about it. I moved into Hidden Ridge approximately 6 weeks ago. They fixed the problem very fast and make sure it is all taken care . Floors 'bounce', appliances are falling apart, roofs leak, no money spent on maintaining apartments from inside - from which residents benefit...False promises.... Avg. The new management that we have seen from last week of April-2019 is just doing an awesome and wonderful job! 3) If it rains heavily the water will start dripping from the Roof and dampness patches will be seen across the apartment. Hidden Ridge Apartments in downtown Knoxville, TN! Feel more like the great outdoors? Hope all the issues in the property get fixed in a timely manner. My son enjoys these events. Floor plan images are only representations and actual floor plan layouts may differ slightly than pictured. Poor maintenance. There are 3 two-bedroom apartments available starting at $1,349; What is the apartment building's pet policy? We appreciate you taking the time to rate your experience with Hidden Ridge Apartments. From Lorenzo, Maria, Dee and the new agent Miriam who is so soft spoken and understanding. Click HERE to Access Your Resident Portal. But I had give 2 star rating because of apartment staff and maintenance. Office Hours I gave them my deposit a month before I moved in and I was assured that the apartment would be in great condition. I’m very grateful to him and looking forward to dealing with him and the rest of the staff and to me it’s the people that make a successful place. Every issue was handled and addressed in just a month's time! This community has a 2 bedroom, 1 bathroom, and is for rent for $878. Contemporary floorplans, luxurious features, and amenities along with a great location are what awaits you at Hidden Ridge Apartments in Irving, Texas. In addition to a playground, there’s an on-site community room for residents to use during office-hours. Our studio apartments are located on the quiet side of the river, near the best attractions Knoxville has to offer. Thank you. Hidden Ridge Apartments in downtown Knoxville, TN! Conveniently located near prestigious Downtown Dallas, Hidden Ridge is perfect for Las Colinas apartment seekers. Each unit is carefully crafted interiors and extraordinary features, including dramatic nine-foot ceilings, individual alarm systems, and washer dryers in unit or connections are available upon request. Before you try to book apartment in Hidden Ridge beware of the following shortcomings inside the apartments and the property. We will have to follow-up numerous times to get a maintenance issue resolved. I recommend this apt to every friends and family that I care. Carrollton-Farmers Branch Independent School District. Our priority is customer service and we are ecstatic that we met that mark! That was very naive of whomever to assume I did not have other living arrangements by then. Is there laundry in the building? Staff is rude and lies all the time, 3-4 managers in last 12-16 months. It's bad and not caring for tenants. Moreover - you cannot pay rent online, they charge I think ~$20 for that! Conveniently located near prestigious Las Colinas apartment seekers will enjoy settling in with our tranquil atmosphere. I have a 2 month old Daughter which makes me more scared if anything happens to her and we end up in Emergency all because of this then who would be held responsible. 5) there are plenty of pot hole in road inside community. Respectfully, Hidden Ridge Management. VIEW PROFILE. Whether it's fine dining, the arts, music, shopping or site-seeing that you're after, downtown has you covered! I filled out the application and was told that the apartment would be held while I ran to the bank to get the deposit payment. We look forward to resolving your as soon as possible. This is one of the worst apartments i ever lived in., What these people doing a day time rip off. No property debt, no evictions. Save your money and time. We'd love the opportunity to address any issues you may have. We are so happy to hear that you are enjoying the community. My ac went out over the summer, and it took 6 weeks to fix. Rude staff. Everyone in my.building left, and from what I know no one is renewing. But the really nice assistant manager lady I met that day champain came out of the office to greet me and drove me to my apartment to change them for me/made sure they worked. Hi All, We have cares event being conducted every month is one of the awesome things. Maintenance is poor and management is a joke apartment are over priced and old. Not safe for kids. Please be wise and talk to resident before applying, At Hidden Ridge our team strives to maintain a standard of excellence in apartment living, as well as consistent service for our residents and their guests. Respectfully, While fixing the exterior door the service personal has broke the frame. These are great apartments in a great area. Live Better at Hidden Ridge on the Canal! Find rest and relaxation in this residential dream alongside modern amenities including: cathedral ceilings, marble vanity tops, stainless steel sinks, oversized bathrooms and unparalleled views. But till now, it is not fixed. If some one uses your covered parking and if you inform the apartment office they ask you to wait for 2 days so that the person parked moves out their car. Hidden Ridge is a wonderful place to … Factors that influenced these ratings include building design, construction, exterior spaces, and amenities. Hidden Ridge Apartments offers one, two, and three-bedroom floor plans for rent in Irving, Texas. Hidden Ridge Apartments for rent in Knoxville, TN. Hidden Ridge Condominiums at 11821 Sycamore Drive, Plymouth, MI 48170, USA apartments for rent Our studio apartments are located on the quiet side of the river, near the best attractions Knoxville has to offer. I called left my name number and apt number and was told to give someone till the 3rd to call.me back, but as of now, my apartment had not been walked through. Lots of Roaches. Dallas, TX 75243. I asked why I haven't received an invoice and she stated she had 10 move outs to conduct. Contact now: Good News! Your feedback matters and makes a difference! Hidden Ridge on the Canal Apartments offers comfort, convenience, and versatility, all in a modern styling and resort community. Rain water comes into your home and they if you complain they give you a fan to dry your stuff. No response from the admin team.All they say is it will be fixed shortly. Very close to the airport, 20 minutes to downtown and central to Ft Worth, Lewisville, Grapevine and North Dallas via the tollway. you have to dial the code every time. This apartment community was built in 1998 and has 2 stories with 60 units. Sincerely, A conditional result may require a guarantor, who will need to make an income of 5x monthly rent in gross pay, No felony convictions. The heater in our apartment is not working for the last 2 weeks and whenever I called for the emergency, they are telling like they will come and fix it by today. Pathetic staff. If you dont mind no communication, unrealistic maintenance timelines, and an unwillingness to be called back, this might be the place for you. The price might be little low compared to other apartments around here but it is not worth with this worst maintenance. I have loved my time here and will always recommend it to others. If there is anything that we can do to help in the future, please feel free to reach out anytime! At Hidden Ridge our team strives to maintain a standard of excellence in apartment living, as well as consistent service for our residents and their guests. So , people it is all up to you and I would suggest check all the corners and items in the apartment before finalizing the deal. Renderings are intended only as a general reference. I have been here for 3 years and had recently been having several problems with maintenance and management. Its been only a month since we moved in and we already had couple of maintenance issues. Water always flows on property and uneven roads. There was many issues with my apartment that had not been corrected so I was looking to lease elsewhere.. Thankfully I learned that there was a new staff who actually attempted to resolve my issues. Cabinets and walls with water damage. This apartment community was built in 1984 and has 3 stories with 225 units. Apartment no: 3013. For example, they gave me bolts to put on the window frames so I can't open the windows, rather than fixing the locks. Nice place to live. Also would not like to miss to appreciate the events conducted by Scott and Christina! Please feel free to contact our office at (972) 550-1616 with any questions and/or concerns. We also advise parents to visit schools, consider other information on school performance and programs, and consider family needs as part of the school selection process. Accented by professionally landscaped grounds and amenities, such as 2 swimming pools, fitness center, jogging trails, lighted tennis/basketball courts, and more. They are simply ignoring the request. Property Manager at Hidden Ridge On The Canal, responded to this review: We are glad you enjoy our resident events and sorry to hear about your maintenance frustrations. I went to the leasing office in person and complained twice about this. It takes 6 to 8 weeks to solve even smaller issues. About Hidden Ridge Apartments. After many visits to the office, many of these issues have been addressed at the bare minimum level. Apartments on first/ground floor flood with water in rain. This isn't your typical neighborhood -- Las Colinas is home to the Irving Convention Center at Las Colinas, North Lake College, and several golf courses and country clubs. The most recent it lasted for two days with no way to take showers or wash clothes. This indicates that the problem is that the entire building is infested and needs to be treated. Whatever maintenance request you create they just mark it as completed and they even don't go to apartment. My upstairs neighbors throw garbage off their balcony, but when I reported it to the office, they seemed to just want me to stop talking. We are happy to have Mr. Lorenzo as the new manager. Welcome to Hidden Ridge Condominiums! Each home has carefully crafted with extraordinary features, including dramatic 9' ceilings, individual alarm systems, and washer dryers in unit or connections available upon request. I lived in a downgraded two br two back for one year. Carol assured me that it would be done that afternoon. Carol, the property manager at the time, was amazingly pleasant and kind. Never seen gates working in last 18 months! The roads around the complex have huge pot holes for several months over 6 months on the current holes. Conveniently located near prestigious Downtown Dallas, Hidden Ridge is perfect for Las Colinas apartment seekers. 9702 W. Ferris Branch Blvd. Have questions? Staff are rude. Look & Lease Special: Pay Application & Administration Fees upfront, and then Fees are credited back to your Resident Ledger upon Move-In. 18053-18086 Kelly Circle Dallas, TX 75287. Please let us know what we can do to improve our services. You will come to know when u visit entire internal roads. They are a bit older but worth the cost,the maintenance and office staff are always friendly and quick to respond to issues. We urge you to contact our office to allow us the opportunity to address your service requests within a timely manner. I have videos and pictures of everything, including my move-in sheet. Service requests close without working on that. We urge you to reach out to our office and speak directly with our onsite Management. Repairs are never done, the work orders are ignored and it is not just me. We look forward to resolving your concerns as soon as possible! Hi, Thank you for your time. It is gated safety and maintenance is 24/7 available. I stopped into hidden ridge on a prayer and Mr Spears was very professional and took the time to help me get into an apartment. Today when I spoke with I assume the assistant property manager, she stated she actually walked my unit the day after I moved out and I have a balance. I am not sure where can I complain about the apartment property so ending up writing a review online. Example: #1000- first floor, #2000 – Although my apartment has been treated for roaches TWICE, I still begin each morning by walking through each room, turning on lights and killing the roaches that run. Washer/Dryer Rentals - $36.95/month (used) $46.95/month : Gross monthly income of all applicants must equal at least 3x Settled in a tranquil, custom landscaped atmosphere, Hidden Ridge offers you comfort, convenience, and versatility all in a modern styling and resort repose. Whether it's fine dining, the arts, music, shopping or site-seeing that you're after, downtown has you covered! I called the 3rd of october and was told shes walking apartments now. Copyright © 2021 Hidden Ridge On The Canal. rats spoiled many of our grocery supply's.We were reporting about this for last 6 months. They cut water without any notice. No violent, drug, or sexually-related misdemeanors. Water is shut off at least 2 to 3 times a month. They took 2 weeks to fix the issues and i had to talk to them everyday to fix the issue. I have never in my life encountered such an unprofessional property management staff in my life before! The University of Dallas is located on the south end of the neighborhood. Conveniently located near prestigious Downtown Dallas, Hidden Ridge is perfect for Las Colinas apartment seekers. Come home to Hidden Ridge Apartments in Dallas. I will be staying and thank you Dion and Elissa for fixing my worries!! 1) There is 24*7 flowing water on the property road which in turn has become breeding place to mosquitoes - God knows when will it get fixed. Honestly, be aware. I was not gone for more than 15 minutes before my son called to tell me that they had rented it to someone else within the few minutes that I had been gone. I am so happy that they showed their true colors before I signed the lease! This rental is accepting applications through Apartments.com. Each home has carefully crafted with extraordinary features, including dramatic 9' ceilings, individual alarm systems, and washer dryers in unit or connections available upon request. - Thank you. Hidden Ridge on the Canal is a 650 - 1,361 sqft apartment in Irving in zip code 75038. He and his team (Chris, Dee, HD, John, Luis, Markov) are active, knowledgeable, quick, crisp and friendly. Email me listings and apartment related info. Without giving any notice they will cut your water supply.maintenance is very poor.most of the time they will do nothing...when u will leave the apartment by breaking lease or end of contract they will charge huge amount for almost no reason.PLEASE STAY AWAY FROM THIS APARTMENT OTHER WISE YOU WILL BE FINED MORE 1000 $ with NO reason. I finally put in my move out notice, and then they decided to contact me, only to tell me I would still owe rent because my notice was not long enough. Thank you, I just moved in a few weeks ago and so happy I found this place online. 25 reviews of Hidden Ridge on the Canal "Well My brand new HDTV is absolutly distroyed.I can't afford to buy another one at this point..It's been 3 days and Hidden ridge has not yet sent anyone to fix the leak...I've been living here almost 3 weeks and this is the nonsense I have to deal with." Hidden Ridge is like home. (new), Rental Criteria (full screening policy available upon request). Thank you hidden Ridge for helping me book my new home, Thank you for your 4 Star Rating! The office staff lies to get unhappy tenants to leave the office. I have also been told several times by office and maintenance staff that they are only dealing with emergencies involving A/C. Accented by professionally landscaped grounds and amenities such as an on-site fitness center, jogging trails, lighted tennis/basketball courts, and two sparkling swimming pools, Hidden Ridge gives you a serene environment where you can retreat from the city life. Be the first to add a review on this property. Visit us today for your personal tour! Thank you so much for your time and review! There are no reviews for this property. Hidden Ridge Apartments is located in Delaware, Ohio in the 43015 zip code. If you complain they don't care and talk rude. VIEW PROFILE. to 1,408 Sq.M. Maintenance will not be done in 5-6 days no matter whatever you do or escalate. Hidden Ridge Apartments offers one, two, and three-bedroom floor plans for rent in Irving, Texas. This apartment community is located on W. Ferris Branch Blvd in Dallas. This apartment community is located on 400 Hidden Ridge Ct in the 15129 zip code. Make sure you to see the available floorplan options. 3 days before my move out day, someone called to ask if I would be willing to stay in the apartment. I bitterly regret that I didn't take this advice myself. Ratings are on a scale of 1 (below average) to 10 (above average) and can include test scores, college readiness, academic progress, advanced courses, equity, discipline and attendance data. Hidden Ridge Apartments is located on 222 Curtis Street, Delaware, OH, 43015, see maps & photos for detail.Hidden Ridge is located near several parks including Alum Creek State Park. The professional leasing staff is waiting to show you all that this community has in store. They only take money. We urge you to contact our office to allow us the opportunity to address your service requests within a timely manner. The leasing people worked together very well to inform me to my highest knowledge about the amenities and speshals of the month. this is the worst apartment that I lived in my life. We are sorry that you have not enjoyed your stay here at Hidden Ridge Apartments. Whether it's fine dining, the arts, music, shopping or site-seeing that you're after, downtown has you covered! So I was more than worried because between orientation at my new job and navaigating a new city, I had no time to search for an apartment. Good Friendly Staff! About Hidden Ridge - Dallas Low Rent Public Housing Apartments. Please contact the property manager for up to date pet policy and fee information. Thank you so much for the positive rating and for taking the time to post. We are sorry to hear about your frustrations and would like to discuss the situation if you will please contact our corporate office today. Make Hidden Ridge your new home. So the residents are stuck fitting the high water bills due to their incompetence. Share details of your own experience with this property, Events organized in the community are very great and entertaining, especially for kids. Joke!! Choose between 1 to 2 bedroom apartment options and then schedule a visit to … On move-in day, I still had no cabinet facings, along with the following issues: several electrical outlets in the kitchen and 2nd bedroom didn't work, one of the laundry room doors was missing, several windows did not lock (my apartment is on the 1st floor), a bedroom window had a large crack, the dishwasher still had a dish inside, the microwave didn't work properly, and the apartment was infested with ROACHES! I have been a resident for 4 years. I've contacted the manager for pictures of damages dates the day after I moved out, so I am waiting for a response. I just moved from Florida and the apartment I thought I was going to move into acted like they didn’t want my business. Each home has carefully crafted with extraordinary features, including dramatic 9' ceilings, individual alarm systems, and washer dryers in unit or connections available upon request. It's been over a month, and I have not received a status of my deposit. The experience with the previous, multiple management teams was pathetic and rude. In some months it is over $100 for an apartment! For those who don't want to commute into Downtown Dallas, Las Colinas is home to several Fortune 500 companies, including Kimberly-Clark, Commercial Metals, and ExxonMobil. We are sorry to hear about your frustrations and would like to discuss how to improve your experience going forward if you will please contact our corporate office today. The property is located close to Downtown Delaware, and there are many shopping and dining choices nearby. Wish i could give zero rating. Roaches infested.water problem.potholes.poor management. We hope and pray that Lorenzo and his team continues at Hidden Ridge forever. Hidden Ridge Apartments is an apartment in Delaware in zip code 43015. Give us a call, email or stop by and visit Hidden Ridge On The Canal. Even the apartment is not completely clean when we moved in. Best Regards, The Hidden Ridge on the Canal Team. 6) Dishwasher has stopped working and no one cares about it. Not safe for kids. Basically this a FRAUD COMPANY AND THEY ARE MAKING MONEY LIKE THIS. Located in South Park Township, we are within walking distance to Allegheny County's South Park and Montour Trail. Please feel free to contact our office at (972) 550-1616 with any questions and/or concerns. Whoa! In addition, the office is on its third completely new staff since I moved in. Why not get some service and peace of mind for the money you're spending? 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