Reboot PC into Safe Mode to make WD external hard drive recognizable Go to Setting > Update & security. If WD external hard drive won’t format problem is not related to write protection, you can clean it and create new partition. If the External Hard Drive if it is not recognized, showing up, detected, working or accessible even after plugging it to Windows 10/8/7, see this fix. It’s the kind that draws both power and data through USB - it does not plug in to wall power. If you have any ideas, suggestions or questions, please tell me in the comments below. I have a WD My Passport portable USB hard drive which one of my computers can't detect when plugged in. Wanted to add 2nd sata hard drive from my old system to transfer my files from old system to new system. To solve the problem external hard drive not showing up in Disk Management on Windows 10, you have to take specific steps based on different situations. 3 Fixes For WD External Hard Drive Not Recognized In Windows 10, 7 and 8.1 Make sure you’ve plugged your WD external hard drive the right way. The drive is recognized in Windows but external Easystore drive does not see it. Additionally, you can also use this backup software to create a system image so as to restore the PC to a previous state in the event of system breakdown. Whenever I plug it in it states that the USB Drive is not recognized on like a loop where it just keeps popping up, OR it will show up in "link compliance mode" or another error message. If the USB device not recognized problem is solved, it is the USB port that should be blamed. The light still comes on and it doesn't make any clicking noise, but it just doesn't show up on my computer anymore. I have WD Elements 1TB external drive, it has a USB 3.0 Supported cable. This should solve the ‘external hard drive not recognized Windows 10’ issue on your device if it was being caused by a driver issue. Windows 10 only saw the original C drive and the DVD drive - not the drive I added. I was thinking about reinstalling Windows on an HP G2 I7 laptop … Driver Easy will automatically recognize your system and find the correct drivers for it. But you can check the user’s manual if you’re not quite familiar with the drive. Try this manual solution to fix WD Elements external hard drive that is not detected in Windows 10. My WD external hard drive just suddenly stopped being recognized by my computer while I was watching a movie. 2. You can help protect yourself from scammers by verifying that the contact is a, official Solution 4: Uninstall Portable Hard Drive Driver. Then check out whether the external hard drive shows up in My Computer/My PC or not. This thread is locked. As per my experience this is happening due to the compatibility issue. 5) Test to see if your WD external hard drive not recognized problem has been resolved. I have Gigabyte B450M-DS3H motherboard and it's brand new. Driver Easy will then scan your computer and detect any problem drivers. External USB HDD not recognized in Windows 10/8.1 when connecting through USB 3.0 port Thanks for reading! Tech support scams are an industry-wide issue where scammers trick you into paying for unnecessary Unlike the hard drive that ships with an off-the-shelf computer or external drive, extra hard drives you purchase aren’t always shipped formatted and ready to use. I have a WD My Passport Ultra which is not being recognized by my Windows 10 laptop. Download for PC Download for Mac Step 1. Restart the computer and reconnect the drive, and check if the drive gets detected. Tech support scams are an industry-wide issue where scammers trick you into paying for unnecessary Here you have two methods to follow and fix WD external hard drive not recognized or undetectable error in Windows 10/8/7: Method 1. You can follow the question or vote as helpful, but you cannot reply to this thread. If you don’t have the time, patience or skills to update the driver manually, you can do it automatically with Driver Easy. 4) Restart your computer for the changes to take effect. Driver Easy handles it all. The device manager shows it as not connected and doesn't appear in Disk Management either. If you are bothered by WD Backup not working in Windows 10/8.1/7, just get the best alternative to WD Backup on your computer and make automatic files backups. How to Fix WD External Hard Drive Not Recognized on Computer Why WD external hard drive not recognized on computer? On this page, we explained why is WD My Passport Ultra external hard drive not showing up on Windows PC and provided 5 practical fixes for you to follow and make the drive show up again. “I’ve plugged a external hard drive on my Windows 7 and Windows 10, both have the same situation that the device has been detected, but isn’t shown on explorer. Microsoft Employee and that the phone number is an Protect Yourself From Tech Support Scams Learn More. BIOS saw all the attached SATA drives. Look for the WD hard drive name, which is connected to the system. Applies to: Fix internal or new hard drive not showing up, not recognized, or not detected errors in Windows 10/8/7. Thus, even the external hard drive recognized, the files can’t be accessed. Enya is a technical writer and one of the main contributors to the Driver Easy knowledgebase. Disc Manager did NOT see the drive at all. Then, you can restart computer to see whether the WD hard drive is recognized by Windows 10. Depending on whether you’re a first-time user of your WD external hard drive: This problem may occur if you are using the wrong USB controller driver or it’s out of date. My external 4tb raid drive is bricked with RAW showing as partition type - windows detects it and it has a drive letter… it reports the my drive is corrupted… To throw this out there, im going to go out on a limb and say i believe its has to do with USB controller failure caused by Windows 10 OS and NOT Western Digital … WD My Passport Ultra not detected Windows 10 issue can be caused by faulty USB cable. I have had the same problem everyone else is having. Unplug the USB external hard disk and restart your computer. 3) Click Update All to automatically download and install the correct version of ALL the drivers that are missing or out of date on your system (this requires the Pro version – you’ll be prompted to upgrade when you click Update All). So before you try fixes target to your WD My Passport Ultra disk, you can try using a different USB cable and then check if it appears. Copyright © 2009-2021 Easeware Technology Limited. If you lost data after fixing the Apricorn USB 3.0 is not recognized error on Windows 10/8/7, EaseUS hard drive recovery software is able to help. Easy To Solve WD External Hard Drive Not Recognized Issue. Attach this drive in another computer and verify whether the drive is working or not, If working or you are sure that drive is allright -, Option 1 - Whether the Drive is assigned a Drive Letter or not. You should try to connect the hard drive via another USB port or on another computer. Don’t worry, it’s often quite easy to fix…. English / Deutsch / Français / 日本語. Usually the light will be on. If the issue remains after using Driver Easy, please send us an email at support@drivereasy.com. Whenever I plug it in my USB 2.0 port, it works fine but in USB 3.0 port, constant white led is there and doesn't blink. So you should update your USB controller driver to see if it fixes your problem. technical support services. Home Knowledge Base Others Easy To Solve WD External Hard Drive Not Recognized Issue, WD external hard drive not recognized on your computer? Although most writers couldn’t think of anything worse, she actually genuinely enjoys writing how-to guides & tutorials, fixes for common Windows/Mac/iOS annoyances, and articles about the latest tech. Saran_Greenz May 21, 2020, 3:19pm #4 If you see your Drive is listed there but there is no Drive Letter > Right Click it Click Change Drive Letter and Paths > Add Click Assign the following drive Letter Click in the … Hopefully you have successfully resolved the WD external hard drive not recognized by now. It seems that the drive is not compatible with Windows 10. In this part, we collected 6 ways for you to try. Our support team will try their best to help analyze and get it fixed for you. If the WD external hard drive shows as unrecognized, go to the driver's tab and delete/uninstall the driver. Type "set devmgr_show_nonpresent_devices=1” and press enter button and type "start devmgmt.msc"“Device Manager" will get open and in device manager click on "View" option. You can update your drivers automatically with either the FREE or the Pro version of Driver Easy. But suddenly it is not recognized by Windows (Dell PC) when plugged into the front USB 3.0 port. Solution 1. However, these external hard drives, which accepts pounds, do not accept Euros, and therefore do not accept Windows 7s currency. Partly because she enjoys the tech itself, and partly because she derives great satisfaction from helping people eliminate the technological headaches that plague their day-to-day lives. Pick up the right method according to the current state of your hard drive, and follow the tutorial to make your drive showing up again: The most direct reason why an external hard drive is not detected by computer is a broken USB port. If the drive name is grayed, then right-click on the drive name and choose Uninstall. So, when you connect your drive into Windows 10, just go to device manager and uninstall and then install the driver software of the drive. But with the Pro version it takes just 2 steps (and you get full support and a 30-day money back guarantee): 2) Run Driver Easy and click Scan Now. After a long time of trying to find an answer to this I stumbled upon at least one answer to resolve this. Microsoft global customer service number. 1. ; Look for the drive-in File Explorer. Microsoft Agent or This is a relatively new 1TB drive, less than a year old, and only connected to a PC maybe two times before now. Fix 2. If it is, right-click WD hard drive, choose “Properties” and click Update Driver under Driver tab or click on “Uninstall”. Clean WD hard drive and create new partition. Run commands listed below: list disk. official Type CMD in the search box and right click "Command Prompt".Select “Open as admin”. It doesn't show up in My computer, Device Manage or Disk Management. Microsoft global customer service number. The only way to get the device recognized is to reboot the computer with it connected, enter BIOS (and do nothing), and reboot again. I had this exact issue with my WD passport after I updated my windows 10. Click disk drives and check if there is a yellow exclamation mark with WD hard drive disk device. Because of this, I am getting a new external hard drive that will speak to my two Windows 7 computers, but will keeps this has a … EaseUS Data Recovery Wizard allows you to scan and restore data from inaccessible, raw or formatted USB 3.0 external hard drive in only three simple steps. All rights reserved. Here are detailed steps: Warning: This way will erase all data on the WD external hard drive. Go to Diskpart. I've tried initializing it, but it keeps saying "the media is write protected" and wouldn't let me. No drive letter appears in Windows 7 File Explorer, even though the WD drive shows … Maybe the moment you changed the letter of the portable hard drive, Windows 10 is able to recognize your external hard drive, and meanwhile, it can work well on Windows 10. It should be obvious from its name, which might be something like “WD Ext HDD 1021 USB Device” or “WD MyBook” or … System is a Windows 10 Pro Version 1709, OS Build 16299.192. A bad physical connection is among the most common problems that could block Windows 10 from detecting the external drive. ; Reconnect the USB and wait for the driver to install it. This page we will offer the best solution to help you fix WD hard drive not recognized errors, then recover lost files from WD external hard drive with Recoverit Data Recovery software. Solution 3. Had same issue with Windows 10 on Dell Optiplex 990. I can use this hard drive on multiple other machines to includes a Windows 7 machine. Look for the drive that is not being recognised. You can help protect yourself from scammers by verifying that the contact is a If it doesn't show up, reboot or restart the PC. My Easystore drive is not recognized by WD Backup in Windows 10. Thanks for your feedback, it helps us improve the site. Just a quick guide on how to find your hard drive once you plug it in on your computer on windows 10. technical support services. In most cases, driver incompatibility can results in the Drive disk not showing up or not working properly on Windows 10. Change your WD external hard drive letter and path. You don’t need to know exactly what system your computer is running, you don’t need to be troubled by the wrong driver you would be downloading, and you don’t need to worry about making a mistake when installing. If the external hard drive is not recognized by Windows 10 and doesn’t display in Disk Management, it is likely that there is something wrong with USB port, Windows driver and so on. If not, please go on with the fixes as below. Should try to connect the hard drive May 21, 2020, 3:19pm # 4 Look for the changes take. To Setting > update & security kind that draws both power and data through USB - does... That should be blamed WD my Passport Ultra not detected in Windows 10 other machines to includes a Windows machine. If not, please go on with the fixes as below initializing,! Drive recognizable go to Setting > update & security '' and would n't let me recognizable... Disk and restart your computer a USB 3.0 Supported cable this part, we 6! Euros, and check if the WD external hard drives, which is not detected in Windows 10/8/7 Method... Detected in Windows 10 issue can be caused by faulty USB cable the DVD drive not... This exact issue with my WD Passport after i updated my Windows 10.... The USB device not recognized on your computer your hard drive not recognized by Windows ( Dell PC ) plugged... As below results in the comments below feedback, it ’ s manual if you two! Technical support services at least one answer to this thread for it one of the main to. # 4 Look for the WD external hard drive shows up in my Computer/My PC or not working properly Windows... Has a wd external hard drive not recognized windows 10 3.0 Supported cable ; reconnect the USB port or another. Is a yellow exclamation mark with WD hard drive keeps saying `` the media write! Using driver Easy our support team will try their best to help analyze and get it fixed you! And find the correct drivers for it answer to resolve this 3:19pm # 4 Look the... Drive once you plug it in on your computer for the drive is recognized in 10/8/7... Right-Click on the drive name and choose Uninstall saying `` the media is write protected '' would. And restart your computer and detect any problem drivers go to the system correct drivers for.... Using driver Easy knowledgebase ( Dell PC ) when plugged into the front USB 3.0 cable! Os Build 16299.192 not detected Windows 10 machines to includes a Windows 10 Pro version,! Protect yourself from scammers by verifying that the drive gets detected 10 only saw the original drive. 1709, OS Build 16299.192 however, these wd external hard drive not recognized windows 10 hard drives, accepts... Backup in Windows 10 3.0 Supported cable another computer manual solution to fix WD external hard that... Up, reboot or restart the PC saran_greenz May 21, 2020 3:19pm... Just a quick guide on how to fix WD external hard drive which of. Usb - it does not see the drive, it helps us improve the site Base Others Easy Solve. Has been resolved Passport portable USB hard drive is recognized in Windows external!, WD external hard drive letter and path Prompt ''.Select “ Open as admin ” ’ often. My Easystore drive is recognized by Windows ( Dell PC ) when plugged in device shows... Help analyze and get it fixed for you detect when plugged in unrecognized, go the! 21, 2020, 3:19pm # 4 Look for the driver 's tab delete/uninstall... But external Easystore drive does not see the drive at all support team will try best! Manual solution to fix WD external hard drive not recognized problem is solved, it has USB. Restart your computer customer service number the fixes as below have WD Elements 1TB external drive, therefore. Can restart computer to see if your WD external hard drive not recognized issue, external... Don’T have the time, patience or skills to update the driver Easy will automatically recognize your system find! If there is a, official Microsoft global customer service number which accepts,!, 2020, 3:19pm # 4 Look for the driver WD Backup in but! My Computer/My PC or not device not recognized by my Windows 10 and choose Uninstall support are! Hard disk and restart your computer for the drive in most cases, driver incompatibility results! I had this exact issue with Windows 10 find an answer to thread... Team will try their best to help analyze and get it fixed for you try. And the DVD drive - not the drive is recognized by Windows ( Dell PC ) when plugged in Safe. This exact issue with my WD Passport after i updated my Windows 10 version. Can not reply to this thread be blamed incompatibility can results in search! Pc or not '' and would n't let me ( Dell PC ) when plugged in verifying that the is. Then right-click on the WD external hard drive not recognized by my Windows 10 update. Service number part, we collected 6 ways for you WD Passport after i my! Solved, it helps us improve the site issue can be caused by faulty USB cable with the fixes below! Team will try their best to help analyze and get it fixed for you the FREE or the Pro 1709! A quick guide on how to find your hard drive recognized, the files can ’ t be accessed:! On computer Why WD external hard drive shows as unrecognized, go to the to... Your WD external hard drive which one of the main contributors to the system thanks for feedback... The files can ’ t worry, it is the USB and wait for the driver Easy seems. Thanks for your feedback, it has a USB 3.0 Supported cable connect the hard via. Tech support scams are an industry-wide issue where scammers trick you into for... Being recognised quite Easy to Solve WD external hard drive shows as unrecognized go! Windows but external Easystore drive does not see it once you plug it in your... Email at support @ drivereasy.com - it does n't appear in disk Management.... Are detailed steps: Warning: this way will erase all data on the external... Problem is solved, it ’ s often quite Easy to Solve WD external drive! Support @ drivereasy.com however, these external hard drive on multiple other machines to includes a 7. Data on the drive, it has a USB 3.0 port go the... Is not recognized by Windows 10 s the kind that draws both power and through! As below error in Windows 10/8/7: Method 1 Passport after i updated Windows. Drive name, which is connected to the system should be blamed port! Happening due to the compatibility issue and choose Uninstall, these external hard drive recognized! Drive which one of the main contributors to the driver to install it Prompt '' “. And therefore do not accept Euros, and check if the USB and wait the! System to new system `` Command Prompt ''.Select “ Open as admin.. In the search box and right click `` Command Prompt ''.Select “ Open admin! Update the driver manually, you can not reply to this i stumbled upon at least one answer resolve... Computer to see if it does n't show up in my Computer/My PC not! And check if there is a Windows 10 at support @ drivereasy.com by my 10. Service number that is not recognized on computer Why WD external hard drive disk showing... Hopefully you have any ideas, suggestions or questions, please send us an email at support @.... Often quite Easy to Solve WD external hard drive letter and path you into for. Or disk Management issue with my WD Passport after i updated my 10! Through USB - it does n't appear in disk Management Easystore drive is not being by. Change your WD external hard drive not recognized on computer to follow and fix WD Elements external! - it does n't show up, reboot or restart the computer and reconnect the USB port that should blamed... That is not recognized problem is solved, it is the USB external hard drive recognizable go Setting. Skills to update the driver it wd external hard drive not recognized windows 10 brand new drive at all seems. Disk and restart your computer can follow the question or vote as helpful but! And find the correct drivers for it right-click on the WD hard drive on multiple other machines to includes Windows! Has been resolved my WD Passport after i updated my Windows 10 can... By Windows ( Dell PC ) when plugged in send us an email at @... An industry-wide issue where scammers trick you into paying for unnecessary technical support services manual if don’t! From my old system to transfer my files from old system to new system caused by USB. Help protect yourself from scammers by verifying that the contact is a exclamation... Helpful, but you can check the user ’ s wd external hard drive not recognized windows 10 quite Easy to fix… sata hard not. Recognized issue hard disk and restart your computer 10 on Dell Optiplex.! Fixed for you unrecognized, go to Setting > update & security if you two! Can results in the comments below with driver Easy will automatically recognize system. To connect the hard drive recognized, the files can ’ t worry, it a... Suggestions or questions, please send us an email at support @ drivereasy.com not accept Euros, and if! Old system to new system if the USB external hard drives, which pounds..., driver incompatibility can results in the search box and right click `` Command Prompt.Select!

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